IN-TEXT CITATION
Barrow (1999) ...
.... (Barrow, 1999)
"....." (Barrow, 1999:34)
FORMAT OF A REFERENCE
Author’s Surname, Initials. ed. (if applicable) Year of publication. Title of the book. Edition. (if applicable) Place of publication: Publisher.
If it is the first edition of the book, this is not included.
Note: The same principles of ‘and’ versus ‘&’, and the principles regarding the number of authors, are applicable to the citing and referencing of journal articles
EXAMPLES OF PRINTED BOOKS
Barrow, J. ed. 1999. Cases in services marketing. New York: McGraw-Hill.
Cooper, P., Codd, J. & Smith, L. 1998. Research methods for management. London: ABC Publications.
Dent, P. & Jones, R. 1994. Planning at work. London: ABC Publications.
Palmer, A. 1998. Principles of services marketing. 2nd ed. New York: McGraw-Hill.
FORMAT OF AN ELECTRONIC BOOK
Author’s Surname, Initials. Year of publication. Title of the book. (in italics) [online] Edition. Place of publication: Publisher. Available from:<url> [Accessed date].
EXAMPLE OF AN ELECTRONIC BOOK
Lasserre, P. 2003. Global Strategic Management [online]. 2nd ed. New York: Palgrave MacMillan. Available from: <http://www.netlibrary.com> [Accessed on: 2 November 2006].
IN-TEXT CITATION
When citing an individual chapter within the body of the thesis or assignment, refer to the author of the chapter.
Palmer (1999) ...
.... (Palmer, 1999)
"....." (Palmer, 1999:23)
FORMAT OF A REFERENCE TO A CHAPTER
Author’s Surname, Initials. Date of publication. ‘Title of chapter or paper’. In: Editor’s surname, initials. ed(s). Title of book in italics. Place of publication: Publisher. Page numbers of the individual chapter.
EXAMPLE OF A CHAPTER IN A PRINTED BOOK
Palmer, A. 1999. ‘Services marketing is not new’. In: Berry, J. and Swan, P. eds. Services marketing, concepts and cases. New York: McGraw-Hill. 101-120.
Note that the title of the chapter is in single quotation marks and the book’s title is in italics.
EXAMPLE OF A CHAPTER IN AN ELECTRONIC BOOK
White, H. 2005. 'The case against talent management'.In Lewis, P and James, R. eds. Human Resource Development. New York: Granger Books.101-136. Available from: <http://www.eBook Library.com> [ Accessed on: 29 September 2015].