IN-TEXT CITATION
Jay (2001) ...
.... (Jay, 2001)
"....." (Jay, 2001: e-mail)
FORMAT OF A REFERENCE TO AN E-MAIL
Sender’s Surname. Initials. (Sender’s E-mail address). (Day Month Year). Re: Subject of message (in italics). E-mail to Recipient (Recipient’s e-mail address)
EXAMPLE OF A REFERENCE TO AN E-MAIL
Jay, P. (jay54@hotmail.com) ( (9 March 2001). Re: Outsourcing supply. E-mail to M. Ndlovu (mndlovu@wsu.ac.za)
IN-TEXT CITATION
James (2001) ...
.... (Maggs, 2001)
"....." (Barrow, 1999:34)
If quoting directly. refer to it as (Maggs, 2001: personal interview) or (James, 2001: correspondence).
FORMAT OF A REFERENCE TO PERSONAL COMMUNICATION
Surname, Initials of person being interviewed. The position of the person (if applicable).Year. Nature of interview (e.g. personal interview, correspondence). Day and Month, Place.
EXAMPLE OF A REFERENCE TO PERSONAL COMMUNICATION
Maggs, P. N. Director, E-Commerce Solutions Ltd. 2001. Personal interview. 27 September, Midrand.
James, T. IT Project Leader, E-Commerce Solutions Ltd. 2001. Correspondence. 1 September, Midrand.
Jay, P. ( (9 March 2001) Re: Outsourcing supply. E-mail to M. Ndlovu (mndlovu@wsu.ac.za)